At Dina Cosmetics Clinic, we pride ourselves on offering the best care for our patients. Please make yourself aware of our practice policies and procedures described below.

PRIVACY STATEMENT

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s Web site and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

This Practice collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include your IP address, browser type, domain names, access times, and referring Web site addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of this Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.

This Practice encourages you to review the privacy statements of Web sites you choose to link to from the website so that you can understand how those Web sites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites.

Use of your Personal Information

This Practice collects and uses your personal information to operate the Web site and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

This Practice will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The Web site uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

This Practice secures your personal information from unauthorized access, use, or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.

CONSULTATION – CRMC is dedicated to helping you achieve your beauty goals. Towards that end, we offer complimentary consultations to better understand each individual’s skincare needs. Based on private skin analysis and conversation, we partner with you to design a treatment plan that will best meet your expectations.

SCHEDULING – CRMC is always buzzing, so appointments are usually necessary; but when time permits, walk-ins are welcome. Please call ahead and we will do our best to schedule you up. For your convenience, we recommend scheduling your next treatment before leaving our facility. Due to the medical nature of many of our treatments, appointments can sometimes exceed their scheduled time. Please be patient and know that you will also receive the same exceptional service and personal attention.

CANCELLATION POLICY – A scheduled appointment at CRMC reserves the time of our professionals. As your appointment was confirmed in advance, staff was scheduled and products for your procedure were obtained; no refund on deposits will be made with any cancellation.
NO REFUNDS. NO EXCEPTIONS. Consultations with our medical professionals are complimentary. Out of respect for their time, we do require a credit card to secure all appointments. A $.01 charge will be made to determine the validity of your credit card at the time that the appointment is scheduled. Cancellations are accepted up to 24 hours prior to your appointment without incurring a charge. Cancellations with less than 24 hours or no-shows require a $75 service fee which will be charged to your credit card. Thank you for your consideration.

PAYMENT – We accept Cash, Visa, Master card, American Express, Discover, and Care Credit. All treatments/products must be paid for at the time of treatment/purchase. There are no refunds for the services performed. Gift certificates are not refundable or transferrable.

Package pricing represents a significant discount on single treatment prices, and payment for a package must be made at the time of the first treatment. If a package is discontinued at the request of the patient, treatments received will be charged at the individual (non-package discount) price. If you elect not to complete a treatment package, the unused portion will be credited to your account or refunded.

EXAMPLE: If treatment is normally $500, and a 5 treatment package is priced at the discounted price of $2,000 (a $500 package discount), and you only use 3 treatments, you will be refunded or credited $500 which represents the remainder after 3 treatments at $500 each are deducted.

ALL PACKAGES EXPIRE SIX MONTHS FROM THE PURCHASE DATE.